Compliance & Policies 2026
Required policies as per RBI for all Microfinance NBFCs | All information verified via Company Incorporation Certificate

UDGAM URBAN AND GRAMIN MICRO FINANCE

  • Company Legal Status: Incorporated under Section 25 of the Companies Act, 1956 (Private Limited)
  • ROC Jurisdiction: Kanpur (Uttar Pradesh)
  • Date of Incorporation: 14th day of March, 2014
  • Corporate Identity Number (CIN): U85100UP2014NPL063403
  • Registration Number: 063403
  • Tax Deduction Account Number (TAN): ALDU01440F
  • TAN Allotment Letter Date: 28-Aug-2015 | Acknowledgement No: 01076470000093
  • Registered Mailing Address: 1-A-3, Awas Vikas Colony, Pandaypur, Varanasi, Uttar Pradesh, INDIA - 221002
  • Authorized Capital: ₹2,00,00,000 | Paid Up Capital: ₹1,00,00,000
  • Director Profile: DINESH KUMAR PANDEY (DIN: 06833949)
  • Live Company Track Record Age (Since 14-Mar-2014)

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1. Fair Practice Code

Transparent loan pricing, prompt disbursal and honest collection—this RBI-mandated Code ensures customer dignity and disclosure.

Read Full Code

2. Grievance Redressal

Timely redressal of customer complaints is the heart of compliance. Detailed escalation mechanism in line with RBI circulars.

Read Full Policy

3. Privacy Policy

Customer data is safe and private as per RBI guidelines: we never share sensitive details with third parties for marketing.

Read Privacy Policy

4. Customer Rights

Every borrower has the right to fair, non-discriminatory treatment—learn your rights as an UDGAM customer.

Customer Rights

5. Code of Conduct

Our staff follows strict guidelines for ethical conduct, anti-bribery, and respectful behavior with all public.

See Code

6. Collection Policy

Recovery always follows RBI’s humane guidelines, forbidding coercion and ensuring stepwise written notifications.

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7. AML/KYC Policy

Full KYC, official documentation and risk tracking per RBI guidelines—every account is safely monitored.

AML-KYC Policy

8. RBI Regulations

We implement all RBI NBFC-MFI related circulars in real time—see updates and key regulatory summaries.

RBI Regulations

9. Whistleblower Policy

Fraud, misconduct, or violation detected? Directly report in confidence—your identity is always protected.

See Policy